Waterhouse voted number one again!
A genuine, efficient and first class experience awaits you at Waterhouse Mercedes.
A Mercedes-Benz Official Workshop since 1984, we pride ourselves on delivering excellent customer service underpinned by great value across everything that we do.
Renowned for providing consistently excellent customer care, we have been able to considerably expand our independent company at our Waterhouse Business Park in Chelmsford. Visit us and you will find our established state-of-the-art authorised Mercedes Service Centre, our pre-owned Mercedes-Benz sales facility, along with MOT and Accident & Repair facilities too.
During the past three years we have been proud to have been voted number one position for customer satisfaction*.
Two service centres – One aim
Our main authorized service centre is located at Waterhouse Business Park in Chelmsford and we have a non-authorised Workshop Service Centre close to Freeport at Braintree. At both our Centres, Car Servicing, MOTs and Accident Repairs are carried out using the very latest diagnostic equipment and genuine guaranteed Mercedes-Benz parts by our highly experienced team. Our over-riding aim has always been to put the very best customer experience at the forefront of all that we do, publicly recognised by consistently being voted top in the Mercedes-Benz annual UK league surveys for customer satisfaction and fairness of charge.
Pre-owned and new car leasing
A warm welcome for all
*Average based on customer service feedback from service events held at Waterhouse Mercedes-Benz Official Workshop between 01/01/2010 to 30/04/2012.